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We learn your workflow
You tell us about your products, SKU count, sales channels, order volume, expected storage period, packaging, preparation needs, and special requirements.
The fulfillment process
From inbound delivery to customer shipment
A clear workflow connects your products, storage needs, sales channels, preparation requirements, and shipping instructions. Here is what the process looks like for a STIM Group client.
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We agree on scope and pricing
We define the services, long-term storage needs, responsibilities, communication method, and custom pricing before inventory is sent.
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You prepare the inbound shipment
You provide the expected shipment details, tracking information, carton count, SKU list, labels, and handling instructions.
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We receive and check inventory
When the shipment arrives, we check it against the agreed inbound information and communicate any visible damage or discrepancies that require a decision.
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We store and prepare products
Inventory is organized for long-term storage, preparation, or the next fulfillment step. Required labeling, poly bagging, bubble wrap, kitting, bundling, inserts, or repacking is completed as agreed.
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We pick, pack, and ship
Order information reaches us through the agreed process. We pick the items, pack them according to your instructions, prepare the shipping label, and hand the package to the selected carrier.
Service questions
Helpful details before you get started.
What happens after orders begin shipping?+
We continue following the agreed fulfillment workflow and communicate when an order, product, return, or special request needs your decision.
Can the workflow include long-term storage, returns, or special projects?+
Yes. Long-term storage, returns processing, relabeling, repacking, kitting, bundling, inserts, and other hands-on projects can be discussed as part of the service scope.
Start a conversation
Tell us what your business needs.
Share your products, order volume, sales channels, and special requirements. We'll respond with the next steps.